Job Opportunities

Programs Manager: Lineworker Training, Mutual Aid & Facilities (DEMEC)

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Job Summary

The Programs Manager leads the development, implementation, and oversight of multiple programs and services that advance the Company’s Strategic Objectives. This position manages key initiatives including Lineworker Training and Apprenticeship Programs, Mutual Aid, and Facilities operations. This role ensures regulatory compliance, operational effectiveness, fiscal accountability, and high-quality service delivery while maintaining strong coordination with executive leadership, member utilities, regulatory agencies, and external partners. The role serves as the Facilities lead with responsibility for day-to-day stewardship of buildings, training facilities, and grounds. The ideal candidate is a self-motivated and technically proficient leader with demonstrated experience in program and project management, regulatory compliance, budget oversight, and stakeholder engagement. The successful individual will possess strong organizational, analytical, and communication skills, the ability to manage multiple priorities in a dynamic environment, and a commitment to operational excellence and member service.

Essential Job Duties

Responsible for the development, implementation, and management of special projects, formulate, organize, and monitor interconnected projects, including regular and timely updates, data gathering, and progress reports.
Maintain ownership of Lineworker Apprenticeship Program, ensuring ongoing compliance and registration with the State of Delaware Department of Labor, conducting periodic program reviews and updates to maintain regulatory alignment, industry relevance, and training effectiveness, and coordinating with third-party training providers for delivery, tools, and equipment.
Develop and oversee continuing education and advancement programs for Journeyman, Supervisor, and Advanced Lineworker training, aligning curriculum, logistics, and delivery models with member utility needs to enhance operational excellence, leadership development, and long-term workforce sustainability.
Oversee the build-out, operations, and maintenance of Lineworker Training Yard, managing facilities, equipment, and safety standards while coordinating course logistics and external instructors to ensure high-quality, scalable training that directly benefits the membership.
Develop and oversee the Mutual Aid Program to ensure coordinated resource sharing during emergencies and planned events. Maintains mutual aid agreements, ensures compliance with applicable laws, and coordinates with internal and external partners to support operational readiness.
Serve as the organization’s Facilities & Infrastructure Lead, responsible for day-to-day stewardship of buildings, training facilities, and grounds including execution of preventative and periodic maintenance programs, safety and compliance inspections, coordination and oversight of licensed contractors and vendors, and proactive identification of capital repair needs to ensure safe, reliable, and mission-ready facilities.
Develop and maintain strong trusted member relations by proactively engaging to understand operations needs, challenges, and strategic priorities; and ensuring responsive, solution-oriented support. Build credibility by delivering on commitments, maintaining confidentiality, and providing accurate, timely information. Collaborate with members to identify opportunities for program improvements, training enhancements and operational efficiencies.
Lead and manage communication and coordination of project activities between the Company and all involved parties, including member utilities, contract providers, and regulatory agencies, as applicable.
Provide support services and consulting to member distribution utilities relating to customer contacts, program reliability, and other issues as required. Support distribution of project information to board members and members utilities.
Research new and emerging innovative programs that could impact or benefit Members and provides updates and recommendations to executive management and various departments as needed.
Evaluate and identify potential program risks/weaknesses and act to institute required process steps to eliminate and/or mitigate the impacts of potential risks.
Develop budgets, project plans, processes, procedural controls, and implementation mechanisms for achieving and sustaining compliance with project schedules and program policies.
Monitor projects and oversee progress to ensure goals are met within prescribed timelines.
Work with marketing and communications to promote new programs and initiatives and educate users.
Develop and adhere to all team-related budgets.
Manage the storage of project documentation.
Collaborate with Subject Matter Experts (SMEs) to prepare responses to requests for information.
Track, calculate, and report program performance and margin metrics.
Keep informed of current developments in the field of public power distribution operations, particularly new legislation, recent court decisions, administrative decisions, professional trends, and technological advances that might affect member operations.
Provide support to legislative staff as directed by Executive Leadership.
Prepare and report to internal and external parties, as necessary.
Other projects/duties as assigned for the overall benefit of the Company.

The position will remain open until filled.

Power Supply/Key Customer Relations (DEMEC)

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Job Summary

The Power Supply/Key Customer Relations is responsible for managing and optimizing processes and procedures related to power supply forecasting, planning, and hedging strategies, power supply budgets and projects. This position is responsible for managing DEMEC’s key account program providing added value to members and their customers.

Essential Job Duties

Forecasts member energy usage and peaks for no less than five future years, with a monthly granularity.
Leads in the development of member 5-year capacity plans and forecasted rates to provide budget details to Members and finance department.
Develops energy hedging strategies and takes actions to implement agreed upon strategies.
Leads in the development of power supply related educational tools and presentations for Members.
Works in conjunction with Finance/Accounting in the review of power supply invoices to ensure accuracy.
Assists with the development of power supply related aspects of the project budgets.
Stays abreast of PJM rules and impacts on DEMEC and projects.
Responsible for overseeing the transmission and capacity peak shaving program.
Responsible for overseeing the ARR/FTR strategies for the Members and projects.
Provides reports and feedback to the President & CEO and the Board.
Build DEMEC’s Key Account program by working closely with the President & CEO and Members. The Key Account program includes all facets of communication, organization, member relations, follow up and site visits of key account holders.
Provide direct technical support services that includes conducting power quality investigations and electric load monitoring of key account holders. Investigation and monitoring include but not limited to receipt and interpretation of power data, analysis, report generation, distribution to account holders and follow up.
Coordinate with third-party engineering service providers to deliver technical services to key account holders. Orchestrate the necessary internal budgetary approvals, invoicing, and billing. Ensure that third parties represent DEMEC’s Key Account program through all interactions with key accounts holders and member participants.
Develop and foster excellent working relationships with key account holders and member participants. As necessary, provide guidance regarding rate provisions and management services.
Facilitate appropriate notification, application writing, submittal, and implementation of grants available to key account holders and member participants.
Support DEMEC’s tracking of facilitating load growth in support for member expansion across DEMEC membership
Prepare, monitor, maintain and track DEMEC’s Key Account program and associated technical services program budgets
Foster teamwork, collaboration, and a success-oriented, accountable environment within the Company.
Embody and uphold the Company mission, vision, values, and culture.
Ensure honest and effective communications with the President & CEO, and the agency’s governing body to ensure a high level of trust.
Other projects/duties as assigned for the overall benefit of the Company