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Delaware Municipal Electric Corporation

Administrative Assistant

The Administrative Assistant is responsible for providing advanced, dedicated administrative support services and general office operations of a confidential and complex nature to both leadership and the team. The incumbent must exhibit exceptional organizational skills and attention to detail and demonstrate the ability to perform effectively under pressure while multi-tasking. This position requires strong interpersonal skills, good communication skills, and commitment to completing work accurately and in a timely manner. The Administrative Assistant will be responsible for effective, planning and scheduling, and documentation.

Essential Job Duties:

  1. Responsible for answering phones and greeting office visitors in a courteous and professional manner.
  2. Provide reliable administrative support and complete or assist with completion of special projects/assignments; conduct research, compile data, and prepare reports; compose routine
    correspondence for signature; track departmental schedules.
  3. Record, draft, and distribute meeting minutes for monthly board meetings, subcommittee meetings and other various meetings from a combination of transcripts, recordings, and/or notes and archive them accordingly.
  4. Answer questions, direct requests to appropriate staff and host/escort visitors within DEMEC’s facilities as needed.
  5. Provide phone support and document detailed messages.
  6. Partner with department staff to plan and organize work and meeting spaces, including the arrangement of any required technology.
  7. Maintain office supply inventory and place additional orders as requested.
  8. Prepare and maintain electronic and hard copy department records; create monthly and periodic reports for management as requested; maintain departmental files; scan files for electronic storage and prepare correspondence with internal departments and DEMEC members.
  9. Provide effective editing and proofing of reports and presentations, formatting of reports and presentations for consistency in Microsoft Word, PowerPoint, and Excel, as necessary. Support maintenance and retrieval of information from internal databases.
  10. Maintain orderly appearance in all areas. Responsible for appearance/cleanliness of public spaces and meeting rooms.
  11. Coordinate building maintenance services both inside and outside.
  12. Schedule and coordinate board meetings, appointments, and travel arrangements for executive management. Assist in preparation and support of training sessions, board meetings and other events, including local travel to acquire meeting supplies and catering needs.
  13. Provide assistance to other departments including, but not limited to, mass mailings, scheduling, DEMEC Board mailings, and maintaining calendars.
  14. Responsible for incoming and outgoing mail and special mail projects; sort and distribute incoming mail to appropriate departments. Manage the priority (overnight) mailings and system tracking.
  15. Develop and adhere to all team related budgets.
  16. Meet with supervisor on a regular basis to share information and assure timely completion of projects; attend staff meetings and other meetings as necessary.
  17. Work collaboratively across departments on projects and provide internal and external customer service.
  18. Collaborate with other staff to support overall corporate goals and objectives.
  19. Perform other duties as assigned.

Other Job Duties & Responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

After Hours Responsibilities: The incumbent in this position may be requested to flex or work extra hours as occasionally required to accommodate special meetings and/or events.

Minimum Education and/or Experience:

  1. High school diploma and at least two years in business, secretarial or technical school.
  2. Four to six years’ experience in a fast-paced office environment preferred.

Specific knowledge required to satisfactorily perform the functions of the position include:

  1. Basic knowledge of administrative practices, principles, and procedures.
  2. Considerable knowledge of Microsoft Office Suite and Outlook.
  3. Basic knowledge on the use of basic office equipment including printers, copiers, scanners, fax machines, and multimedia instruments.
  4. Basic knowledge of public board meeting requirements to include required postings and taking minutes.
  5. Knowledge of a variety of writing styles to include creative, professional, technical, educational, and more.

Specific skills required to satisfactorily perform the functions of the position include:

  1. Excellent planning, project management, prioritization, time management, and organizational skills are required.
  2. Excellent interpersonal skills.
  3. Excellent verbal and written communication skills, including proofreading.
  4. Self-starter who is motivated, proactive, professional, and driven by a positive action-oriented approach.
  5. Highly accurate with attention to detail in the preparation and editing of all reports, correspondence, and informational documents.
  6. Highly reliable and responsible while demonstrating sound judgement, integrity, thoroughness, discretion, and dependability with a strong work ethic.
  7. Excellent skills in compiling, maintaining, and updating company records in both electronic and physical filing systems.
  8. Strong customer service skills to include ability to diffuse frustrated callers/visitors.

Specific abilities required to satisfactorily perform the functions of the position include:

  1. Ability to quickly learn Company policies and procedures.
  2. Ability to act and conduct tasks in an ethical and professional manner.
  3. Ability to perform duties both independently and as part of a team, with sound judgement and initiative.
  4. Ability to comprehend and prepare clear, concise, complex reports.
  5. Ability to multi-task in a dynamic environment while working on multiple projects concurrently and properly prioritize tasks in a timely manner to meet deadlines.
  6. Ability to respond to unplanned and stressful organizational situations calmly, quickly, and efficiently using critical thinking and problem-solving skills.
  7. Ability to establish, build, and maintain effective working relationships with consultants, DEMEC staff, and DEMEC Members.
  8. Ability to lead by example and inspire confidence.
  9. Ability to maintain confidential information.
  10. Ability to expand knowledge in a fast-paced industry and field.
  11. Ability to successfully pass a State of Delaware background check.

Physical/Environmental Demands:

  1. Requires the use of standard office environment.
  2. Incumbent frequently sits for an extended period of time.
  3. Must be able to lift and carry related materials or parts of at least 25lbs while adhering to safety standards.
  4. Must be able to lift materials overhead to complete job tasks as needed.
  5. Must be able to type on a keyboard, use a mouse, and view monitors for an extended period of time in an administrative setting.

Certificates/Licenses/Registration

  1. Requires a current valid driver’s license with no outstanding violations.
  2. Requires adequate personal and vehicle insurance as specified in the Employee Handbook.

Company Culture: The Delaware Municipal Electric Corporation requires that all employees must consistently demonstrate their ability to be professional, courteous, and competent in all their interactions with the public, members, and fellow employees.

How to Apply: To be considered for this position, applicants must submit a cover letter and resume to jobs@demecinc.net. *This position will remain open until filled. 

DEMEC is an Equal Opportunity Employer. DEMEC does not discriminate on the basis of race, religion, color, sex, gender, identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or other basis coved by appropriate law. All employment is based on qualifications, merit, and business need. Women, minorities, disabled individuals, and veterans are encouraged to apply.

 

Special Project Manager

The Special Project Manager is responsible for the development and implementation of multiple projects and services that contribute to the accomplishment of the Company’s Strategic Objectives. This position is also responsible for on-going activities to promote, improve, and maintain the continued operational success of each project and service. The ideal candidate will be an excellent leader and will have experience in managing multiple projects to produce results in a timely manner. The position requires a self-motivated, technical individual with demonstrated experience in project management, and member relations. Timely and accurate communication with executive management, members, and external parties is a core requirement of this position.

Essential Job Duties:

  1. Responsible for the development, implementation, and management of special projects, including regular and timely updates, data gathering, and progress reports.
  2. Manage communication and coordination of project activities between the Company and all involved parties, including member utilities, contract providers, and regulatory agencies, as applicable.
  3. Provide support services and consulting to member distribution utilities relating to customer contacts, program reliability, and other issues as required. Support distribution of project information to board members and members utilities.
  4. Evaluate current and proposed programs and procedures and recommend changes when necessary.
  5. Research new and emerging innovative programs that could impact or benefit Members and provides updates and recommendations to executive management and various departments as needed.
  6. Identify potential program risks/weaknesses and act to institute required process steps to eliminate and/or mitigate the impacts of potential risks.
  7. Develop processes, procedural controls, and implementation mechanisms for achieving and sustaining compliance with project schedules and program policies.
  8. Develop budgets and project plans for proposed programs and services.
  9. Monitor projects and oversee progress to ensure goals are met within prescribed timelines.
  10. Meet with key stakeholders and individuals to discuss program status and goals.
  11. Work with marketing and communications to promote new programs and initiatives and educate users.
  12. Develop and adhere to all team related budgets.
  13. Formulate, organize, and monitor inter-connected projects.
  14. Lead and coordinate activities and communications with all involved internal and external parties.
  15. Manage the storage of project documentation.
  16. Collaborate with Subject Matter Experts (SMEs) to prepare responses to requests for information.
  17. Track, calculate, and report program performance and margin metrics.
  18. Keep informed of current developments in the field of public power distribution operations, particularly new legislation, recent court decisions, administrative decisions, professional trends, and technological advances that might affect member operations.
  19. Prepare and report to internal and external parties, as necessary.
  20. Perform other duties as assigned.

Other Job Duties & Responsibilities:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

After Hours Responsibilities: The incumbent in this position must have the ability to work additional hours, including weekends and evenings as occasionally required with or without significant prior notice.

Minimum Education and/or Experience:

  1. Bachelor’s degree from an accredited university in project management or related field.
  2. Five (5) years of relevant and progressive responsibilities and experience or any other combination of experience and training which provides an equivalent to the minimum desirable employment standards.
  3. Knowledge of electric utility distribution systems preferred.

Specific knowledge required to satisfactorily perform the functions of the position include:

  1. Strong knowledge of and experience in managing projects from concept to completion.
  2. Knowledge of resources to find new and emerging innovative programs.
  3. Knowledge of processes, procedural controls, and implementation mechanisms for achieving and sustaining compliance with program policies.
  4. Knowledge of how to develop and control budgets for projects and services.
  5. Knowledge of risk and resource management.

Specific skills required to satisfactorily perform the functions of the position include:

  1. Excellent planning, project management, prioritization, organizational, database management, and procedure writing skills are required.
  2. Excellent interpersonal skills, including the ability to facilitate, coordinate and lead work teams, and resolve interpersonal issues. Must be a consummate team player.
  3. Strong working skills in computer technology including Microsoft Office Suite, with advanced Excel skills.
  4. Excellent verbal and written communication skills including proofreading.
  5. Self-starter who is motivated, proactive, professional, and driven by a positive action-oriented approach.
  6. Highly accurate with an attention to detail that can stand up to the scrutiny of internal and external audits.
  7. Highly reliable and responsible while demonstrating sound judgement, integrity, thoroughness, discretion, and dependability with a strong work ethic.
  8. Excellent research, analytic, and deployment skills.

Specific abilities required to satisfactorily perform the functions of the position include:

  1. Ability to quickly learn Company policies and procedures.
  2. Ability to use verbal and written communication skills to explain business concepts to staff, Members, and external stakeholders.
  3. Ability to act and conduct tasks in an ethical and professional manner.
  4. Ability to perform duties both independently and as part of a team, with sound judgement and initiative.
  5. Ability to comprehend and prepare clear, concise, complex reports.
  6. Ability to multi-task in a dynamic environment while working on multiple projects concurrently and properly prioritize tasks in a timely manner to meet deadlines.
  7. Ability to respond to unplanned and high stress organizational situations calmly, quickly, and efficiently and to work in potential high stress situations for extended periods of time using critical thinking and problem-solving skills.
  8. Ability to establish, build, and maintain effective working relationships with state, regulatory agencies, engineers, consultants, DEMEC staff, and DEMEC Members.
  9. Ability to maintain confidential information.
  10. Ability to build consensus positions and communicate clearly and effectively on a high level.
  11. Ability to evaluate relevant information, conduct, appropriate analyses, and interpret the outputs to assess performance and influence business decisions; search for best solutions and respond quickly to new challenges.
  12. Ability to remain positive in new or complex situations, manage change effectively, move between tasks without having to finish each one, consider the best alternatives when all of the information is not readily available, and be comfortable with level of risk and uncertainty.
  13. Ability to secure and compare information from multiple sources to identify business issues, recognize the need for additional information and asks questions to obtain it, commit to an action after weighing alternative solutions against important decision criteria, include others in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
  14. Ability to take prompt action to accomplish objectives and achieve goals beyond what is required.
  15. Ability to assume personal responsibility for organizational achievements, challenge others to do the same, champion for quality and timeliness, and persist despite obstacles.
  16. Ability to expand knowledge in a fast-paced industry and field.
  17. Ability to successfully pass a State of Delaware background test.

Physical/Environmental Demands:

  1. Requires the use of standard office environment.
  2. Incumbent frequently sits, walks and stands for an extended period of time.
  3. Must be able to lift and carry related materials or parts of at least 25lbs while adhering to safety standards.
  4. Must be able to lift materials overhead to complete job tasks as needed.
  5. Must be able to type on a keyboard, use a mouse, and view monitors for an extended period of time in an administrative setting.

Certificates/Licenses/Registration

  1. Requires a current valid driver’s license with no outstanding violations.
  2. Requires adequate personal and vehicle insurance as specified in the Employee Handbook.

Company Culture: The Delaware Municipal Electric Corporation requires that all employees must consistently demonstrate their ability to be professional, courteous, and competent in all their interactions with the public, members, and fellow employees.

How to Apply: To be considered for this position, applicants must submit a cover letter and resume to jobs@demecinc.net. *This position will remain open until filled. 

DEMEC is an Equal Opportunity Employer. DEMEC does not discriminate on the basis of race, religion, color, sex, gender, identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or other basis coved by appropriate law. All employment is based on qualifications, merit, and business need. Women, minorities, disabled individuals, and veterans are encouraged to apply.