DEMEC Hosts Customer Service Training

June 2, 2023

As a joint service to our members, DEMEC brings in valuable training for our members’ staff as an extension of their professional development. We welcomed Steve VanderMeer, Executive Consultant with APPA, back to the DEMEC Training Facility for the second session in APPA’s Customer Service Certificate Program. During this training they discussed utility collections and utilizing technology to enhance customer service.